We do not require more information than what is necessary to process your order. Registering your account with us will save you the time and the hassle of having to enter your address, payment and other details for every order you place with us.
We do not sell or distribute your personal information to third parties. Data may be processed and stored by trusted service providers strictly for operational purposes. We do not use information gathered in any marketing or sales promotions. We want you to understand our commitment to personal privacy.
Got Merch, LLC. reserves the right to make changes to this policy and to our related procedures at any time. As we make changes to our policy, we will update this web page.
This privacy policy sets out how Official On Site and On Line Event Apparel uses and protects any information that you give Official On Site and On Line Event Apparel when you use this website. Official On Site and On Line Event Apparel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Official On Site and On Line Event Apparel may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We collect only the information necessary to process and fulfill customer orders and provide support.
- Full name
- Phone number
- Email address
- Physical address
We may also automatically collect certain technical data when you visit our website, such as IP address, browser type, device information, and pages visited, through analytics tools.
How we use your information
We use the information we collect strictly to support our business operations and serve our customers. This includes:
- Processing and fulfilling orders
- Sending order updates and mockups
- Providing customer support
- Communicating about existing orders
We do not use your information for unsolicited marketing or promotional messaging.
Third-Party Services
We use trusted third-party platforms to operate our business and manage customer data, including CRM systems, order management tools, and website platforms such as Salesforce, Printavo, InkSoft, and Chipply.
Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to analyze how users interact with the site. Information such as your IP address may be transmitted to and stored by Google on servers in the United States. You can opt out by adjusting your browser settings or using the Google Analytics Opt-out Browser Add-on.
These service providers store and process data on our behalf but do not sell or distribute your personal information.
SMS Communications and Terms of Service
By providing your phone number through a web form or other means, you consent to receive SMS messages from Got Merch. These messages are used strictly for order-related communication and customer support. We do not send marketing or promotional text messages.
- Message frequency may vary
- Message and data rates may apply
- Reply STOP to opt out at any time
- Reply HELP for assistance
SMS consent is not shared with third parties or affiliates.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Cookie Policy
Effective Date: 24-Jun-2024
Last Updated: 24-Jun-2024
What are cookies?
How do we use cookies?
Types of Cookies we use
Manage cookie preferences
You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
RETENTION OF YOUR INFORMATION:
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
YOUR RIGHTS:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at pilichev@hotmail.com. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.